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Our FAQ's

WHEN WILL MY ORDER BE SENT?

Standard orders (non custom) generally leave within 1-3 business days from the order being placed. 

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WHAT IS THE TURNAROUND TIME FOR A CUSTOM ORDER?

Custom orders typically take 5 business days to be process before being shipped out.

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WHAT IS THE DIFFERENCE BETWEEN AN EMBOSSER AND A DEBOSSER?

An embosser imprints into fondant to leave an imprint of your design. A debosser is the opposite and make the design pop out from the fondant. See below images.

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CAN I ORDER A CUTTER WITH AN EMBOSSER BUILT INTO IT?

We do not make cutters with an embosser built in as one piece. Instead, all of our products come as a two piece set consisting of a custom cutter with a matching design. We believe this is much more versatile and easy to use the product

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